mecwacare, a Victorian aged care and community services provider, has announced a complete transformation. In collaboration with Cognizant, mecwacare aims to drive innovation, expanding its healthcare services and enhancing experiences for clients, their families, employees, and the broader community.
This digital transformation aims to modernise mecwacare’s existing enterprise applications and fragmented IT systems by optimising service delivery and enabling a future powered by deep data, analytics, and AI.
As mecwacare’s delivery partner, Cognizant will implement a single integrated platform across the aged care provider’s entire range of services designed to optimise operations and facilitate person-centred care. The platform, powered by the integration of Salesforce and Workday, will innovate service delivery and people experience, supporting mecwacare’s clients to age in place while receiving tailored and quality care.
The aged care provider aims to revolutionise the way they deliver care by embracing a holistic person-centric “hub” approach driven by client needs and anchored in quality, safety, and technology. Data and analytics will enable mecwacare employees to make informed decisions at the point of care to enhance both care delivery and operational efficiency.
Anne McCormack, CEO, mecwacare
This ambitious project underscores mecwacare’s commitment to creating a client and workforce experience that builds on our 65-year heritage and enables us to respond to the changing needs of those we serve as an industry. Our mission has always been to provide the highest quality care to those in need, and this significant investment is the next step in our unwavering dedication to this mission. We believe that by embracing digital transformation, we will gain the data and insights to enable us to deliver even more outstanding and personalised care, better understand the journey of our clients, improve the training and work experience for our staff, and enhance our overall operational effectiveness.
Jane Livesey, Head, Asia Pacific and Japan, Cognizant
We are thrilled to partner with mecwacare as they embark on their digital transformation journey. This collaboration is a testament to mecwacare’s commitment to addressing the growing needs of their clients and families. By leveraging Cognizant’s innovative technology and global capabilities, we aim to support mecwacare in revolutionising aged care services.
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