Gartner Magic Quadrant for Digital Experience Services 2024: The Rundown

Gartner Magic Quadrant for Digital Experience Services 2024: The Rundown

Deloitte leads a packed field in the 2024 Gartner Magic Quadrant for Digital Experience Services. In…

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Beyond digital transformation: how experience innovation is key to growth

Beyond digital transformation: how experience innovation is key to growth

For years, digital transformation has been the mantra for businesses everywhere. Yet, despite substantial technological investments,…

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Leveraging Avaya Experience Platform to accelerate your digital banking transformation

Leveraging Avaya Experience Platform to accelerate your digital banking transformation

Banks are striving for digital innovation but regulatory constraints, data security and privacy concerns, integration challenges,…

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4 Retail Technology Trends Set to Transform Customer Experience in 2025

4 Retail Technology Trends Set to Transform Customer Experience in 2025

In an era where artificial intelligence can predict your next purchase and virtual try-ons have become…

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Where customer experience and digital transformation meet

Where customer experience and digital transformation meet

It’s one thing to say that digital technology has completely changed — and will continue to…

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ECI Software Solutions Acquires Avid Ratings, Expanding Industry-Specific Homebuilder Solutions with Leading Customer Experience Capabilities

ECI Software Solutions Acquires Avid Ratings, Expanding Industry-Specific Homebuilder Solutions with Leading Customer Experience Capabilities

Innovative and modern customer experience solutions strengthen ECI’s offerings to the residential construction industry through this…

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Merging digital transformation with employee experience

Merging digital transformation with employee experience

When optimizing your tech stack to refine the employee experience, how do you ensure that frontline…

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